Shipping policy
Shipping Policy
Last Updated: [26/June/2025]
Travel With Rosanna Limited ("we," "us," or "our") is a travel service provider. As such, we do not ship physical goods. However, this Shipping Policy outlines how we deliver our services and related documentation to our customers.
1. Service Delivery
1.1. Digital Delivery:
- Upon successful booking, all travel itineraries, tickets, and related documents will be delivered electronically to the email address provided at the time of booking.
1.2. Timing:
- Digital documents are typically sent within [X] business days of booking confirmation. For last-minute bookings, documents may be sent closer to the departure date.
2. Document Accuracy
2.1. Verification:
- Customers are responsible for verifying the accuracy of all travel documents received. If there are any discrepancies, please contact us immediately at [Your Company Email].
3. Accessing Digital Documents
3.1. Requirements:
- You will need a valid email address and internet access to receive and view digital documents.
- Ensure your email settings do not block or filter emails from [Your Company Email].
4. Issues with Delivery
4.1. Non-Receipt:
- If you do not receive your travel documents within the specified time frame, please check your spam/junk folder first. If the documents are not there, contact us at [Your Company Email] for assistance.
5. Changes to Delivery Information
5.1. Updating Email Address:
- If your email address changes after booking, it is your responsibility to inform us immediately to ensure delivery of your travel documents.
6. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
chinatraveler.net@gmail.com
+6421 168 2618
